Summary
Building trusted, interoperable agentic apps with AGNTCY
Webex embedded AGNTCY Directory and Identity into its Agent Central Service to streamline how agents are registered, resolved, and authenticated. The integration ensures secure communication, consistent governance, and a scalable architecture for multi‑agent applications across the Webex platform.
Challenge
Fragmented agent identity and discovery across products
As Webex expanded its agentic capabilities, each product team handled identity, registration, and discovery differently. This created inconsistent governance, duplicated effort, and made it difficult for agents to securely find and trust each other across the platform. Webex needed a unified, standards‑based foundation to support secure, scalable multi‑agent applications.